Ambulatory Patient Access & Scheduling Specialist

University of Rochester; Town of Brighton (NY); On-site; USD 26,000 - 36,000; Full time

Job summary

The University of Rochester is seeking a patient access professional to manage reception, registration, and scheduling for ambulatory care. You will process patient information, Enter data into EMR and revenue systems, and support the billing workflow.

Responsibilities include ensuring patient satisfaction, collecting co-pays, and assisting with deposits and reconciliation. Strong attention to accuracy and HIPAA compliance is required.

Qualifications

• High School diploma or equivalent required, plus 1 year related experience.
• Medical terminology experience preferred.
• Ability to enter data into EMR and revenue cycle systems; customer-focused service.

Responsibilities

• Handle reception, registration, scheduling, and billing-related tasks.
• Enter patient information into EMR and revenue systems accurately.
• Coordinate appointments and ensure patient satisfaction throughout visit.
• Assist with collections, deposits, and end-of-day reconciliation.
• Provide front-line support and act as resource for new staff.

Skills

Medical terminology

Data entry

Customer service

Communication

HIPAA knowledge

Education

High School diploma or equivalent

Tools

EMR system

Revenue cycle systems

Job description

The University of Rochester is seeking a patient access professional to manage reception, registration, and scheduling for ambulatory care. You will process patient information, Enter data into EMR and revenue systems, and support the billing workflow.

Responsibilities include ensuring patient satisfaction, collecting co-pays, and assisting with deposits and reconciliation. Strong attention to accuracy and HIPAA compliance is required.