Ambulatory Access & Scheduling Specialist

University of Rochester; United States; On-site; USD 26,000 - 36,000; Full time

Job summary

The University of Rochester is seeking a dedicated registration specialist for ambulatory care in Brockport, NY. You will greet patients, verify identities with two identifiers, and guide them through the check-in process using the EMR and revenue cycle systems.

Responsibilities include registration, scheduling, collecting co-pays, safeguarding PHI under HIPAA, and coordinating with clinic staff to ensure timely, accurate service and a positive patient experience.

Responsibilities

• Greets patients to initiate positive ambulatory experience, verifies identity with two identifiers, and directs patients to the next destination.
• Registers patients, handles charge reconciliation, schedules appointments, and manages EMR tasks.
• Protects PHI under HIPAA and maintains waiting area cleanliness and order.
• Collects patient demographic and financial information for billing and payment processes.
• Pre-registers patients, coordinates appointments for ancillary testing or referrals, and coordinates interpreters.

Tools

EMR system

RIM system

Job description

The University of Rochester is seeking a dedicated registration specialist for ambulatory care in Brockport, NY. You will greet patients, verify identities with two identifiers, and guide them through the check-in process using the EMR and revenue cycle systems.

Responsibilities include registration, scheduling, collecting co-pays, safeguarding PHI under HIPAA, and coordinating with clinic staff to ensure timely, accurate service and a positive patient experience.