Ambulatory Access & Registration Specialist

University of Rochester Medicine; City of Rochester (NY); Sur place; USD 26 381 - 35 610; Plein temps

Résumé du poste

University of Rochester Medicine is seeking a patient access and information processing specialist for ambulatory care reception and registration. You will handle patient check-in, gather demographics, and assist in the charge reconciliation process using the EMR and revenue cycle systems.

Responsibilities include scheduling, collecting co-pays, and ensuring accuracy of patient records while maintaining HIPAA protections.

Qualifications

• High School diploma or equivalent required.
• 1 year related administrative or customer service experience preferred.
• Knowledge of medical terminology is advantageous.

Responsabilités

• Greet and assist patients to initiate ambulatory visits.
• Enter patient data into EMR and financial systems accurately.
• Schedule appointments and manage registrations, check-ins, and follow-ups.
• Provide warm, courteous customer service and protect patient PHI.

Connaissances

Medical terminology experience

Word processing

Data entry into EMR systems

Customer service orientation

ICARE values awareness

Formation

High School diploma or equivalent

1 year related admin/customer service experience

Description du poste

University of Rochester Medicine is seeking a patient access and information processing specialist for ambulatory care reception and registration. You will handle patient check-in, gather demographics, and assist in the charge reconciliation process using the EMR and revenue cycle systems.

Responsibilities include scheduling, collecting co-pays, and ensuring accuracy of patient records while maintaining HIPAA protections.