Ambulatory Front Desk & Patient Access Specialist

Boston Medical Center; Boston (MA); On-site; USD 28,000 - 34,000; Part time

Job summary

Boston Medical Center in Boston, MA is seeking a Lobby Greeter to coordinate ambulatory patient access tasks including front desk service, patient registration, insurance verification, scheduling, and charge entry. This per diem role supports the Ambulatory Department.

The ideal candidate will have an associate degree or equivalent, strong English communication, confidentiality, and the ability to stand for 12 hours.

Qualifications

• Associates degree (or HS/GED) with 2+ years of relevant experience.
• Experience in a clinical setting preferred.
• Excellent English communication and interpersonal skills.
• Ability to stand for 12 hour shifts.

Responsibilities

• Reception & customer service
• Creating or verifying Master Patient Index (MPI) registration demographics
• Visit management appointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc.)
• Insurance/coverage verification
• Co-payment collection
• Front-end review and correcting registration & insurance edits
• Pre-authorization, referral coordination and referral reconciliation
• Referral work lists
• Variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc.)
• Other related duties as needed

Skills

Customer service

English communication

Multitasking

Confidentiality

Microsoft Office

Education

Associates degree or equivalent

Tools

Hospital registration systems

Billing systems

MS Office (Word, Excel, Outlook)

Job description

Boston Medical Center in Boston, MA is seeking a Lobby Greeter to coordinate ambulatory patient access tasks including front desk service, patient registration, insurance verification, scheduling, and charge entry. This per diem role supports the Ambulatory Department.

The ideal candidate will have an associate degree or equivalent, strong English communication, confidentiality, and the ability to stand for 12 hours.