Ambulatory Patient Access Specialist II - Neurology

BMC Software; Boston (MA); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

Flexible Spending Accounts

Paid time off

Résumé du poste

BMCHS in Boston is seeking an Ambulatory Services Representative II-U to coordinate patient access functions, including front-end service, registration, insurance verification, scheduling, charge entry and billing within the Neurology department. This full-time, 40-hour role requires strong English communication, confidentiality, and proficient Microsoft Office skills.

The ideal candidate will have a relevant degree or equivalent experience and demonstrate the ability to balance priorities,

Qualifications

• Bachelor's degree or Associates plus 1 year relevant experience or HS/GED plus 3+ years relevant experience.
• Excellent English communication skills (oral and written) and interpersonal skills.
• Demonstrated customer service skills and ability to resolve issues with judgment and creativity.
• Maintain strict confidentiality of health information.
• Balance multiple priorities and handle challenging situations.
• Strong computer skills and knowledge of Microsoft Office and hospital registration/billing systems.

Responsabilités

• Coordinate front-end customer service, patient registration and insurance verification.
• Schedule appointments and manage charge entry and billing tasks.
• Assist with credentialing coordination and various administrative duties.
• Maintain records and handle forms, documentation and communications.
• Support department operations in Neurology with a patient-focused approach.

Connaissances

Customer service

MS Office

Hospital systems

Communication

Confidentiality

Formation

Bachelor's degree

Associates +1 year

HS/GED +3 yrs

Outils

MS Word

Excel

Access

PowerPoint

Description du poste

BMCHS in Boston is seeking an Ambulatory Services Representative II-U to coordinate patient access functions, including front-end service, registration, insurance verification, scheduling, charge entry and billing within the Neurology department. This full-time, 40-hour role requires strong English communication, confidentiality, and proficient Microsoft Office skills.

The ideal candidate will have a relevant degree or equivalent experience and demonstrate the ability to balance priorities,