Ambulatory Care Front Desk Specialist

Beth Israel Lahey Health; Haverhill (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health in Massachusetts is seeking a Front Desk/Medical Administrative Assistant to support patient intake, scheduling, and billing tasks in a busy ambulatory setting.

You will greet patients, verify demographics, collect co-pays, enter referrals, and coordinate with clinicians to ensure smooth flow of care. Strong communication and computer skills are essential; prior healthcare or service experience is preferred.

Qualifications

• High School diploma or GED required.
• Medical Admin Assistant Certification preferred.
• 1-3 years related work experience required.
• Experience with computer systems including Outlook, Word, Excel.

Responsibilities

• Greets patients and visitors with courtesy and privacy while providing directions and guidance.
• Performs check in, registration, scheduling, demographic and fiscal data verification.
• Collects co-payments and handles scheduling changes to accommodate patients and providers.
• Monitors flow and acts as liaison to ensure efficient service delivery.
• Facilitates billing tasks and may lead small projects under supervision.

Skills

Customer service

Communication skills

Computer literacy

Microsoft Office

Education

High School diploma or GED

Medical Admin Assistant Certification

Tools

Microsoft Office

Web-based applications

Job description

Beth Israel Lahey Health in Massachusetts is seeking a Front Desk/Medical Administrative Assistant to support patient intake, scheduling, and billing tasks in a busy ambulatory setting.

You will greet patients, verify demographics, collect co-pays, enter referrals, and coordinate with clinicians to ensure smooth flow of care. Strong communication and computer skills are essential; prior healthcare or service experience is preferred.