Patient Care Front Desk & Scheduling Specialist

Beth Israel Lahey Health; New Jersey; Vor Ort; USD 28.000 - 37.000; Vollzeit

Zusammenfassung

Beth Israel Lahey Health is seeking a Front Desk/Clerical Associate for Primary Care. This role is the first in-person contact for patients and staff, and it sets the tone for a positive patient experience.

You will handle phone calls, patient registration, scheduling, co-pay collection and appointment confirmations, contributing to timely and efficient care delivery.

The position requires strong communication, multitasking and computer skills to support clinicians and ensure accurate records.

Qualifikationen

• High school diploma or GED is required.
• Minimum 1 year of experience in a high-volume customer service role.
• Ability to multitask and communicate effectively.

Aufgaben

• Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
• This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Kenntnisse

Strong customer service

Strong PC skills

Effective written and verbal comms

Multitasking

Ausbildung

High School Degree or GED

Jobbeschreibung

Beth Israel Lahey Health is seeking a Front Desk/Clerical Associate for Primary Care. This role is the first in-person contact for patients and staff, and it sets the tone for a positive patient experience.

You will handle phone calls, patient registration, scheduling, co-pay collection and appointment confirmations, contributing to timely and efficient care delivery.

The position requires strong communication, multitasking and computer skills to support clinicians and ensure accurate records.