Ambulatory Care Administrative Specialist

UMass Memorial Health; Barre (MA); On-site; USD 29,000 - 40,000; Part time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health Barre Health Center is seeking an Administrative Assistant to support ambulatory services. You will greet patients, verify demographics and insurance, collect co-pays, obtain signatures, and coordinate referrals and scheduling under clinician guidance.

Strong organizational and communication skills are essential. This on-site role offers steady daytime hours, a collaborative team, and opportunities to contribute to efficient patient care in a busy outpatient setting.

Qualifications

• High School Diploma required.
• 3 years of related administrative experience; degree waives this.
• Must be able to use specialized applications software and computer systems.
• Knowledge of medical terminology and office procedures preferred.
• Ability to work under stressful situations.
• Excellent communication and human relations skills required.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Verifies patient demographics and insurance information.
• Collects co-payments from patients when applicable.
• Obtains signatures of consent for treatment and billing.
• Schedules appointments and coordinates referrals and tests as directed by clinicians.
• Maintains accurate records and assists with billing discrepancy resolution.

Skills

Excellent communication

Multitasking

Customer service

Attention to detail

Education

High School Diploma

Associate/Bachelor's degree

Tools

Medical office software

Job description

UMass Memorial Health Barre Health Center is seeking an Administrative Assistant to support ambulatory services. You will greet patients, verify demographics and insurance, collect co-pays, obtain signatures, and coordinate referrals and scheduling under clinician guidance.

Strong organizational and communication skills are essential. This on-site role offers steady daytime hours, a collaborative team, and opportunities to contribute to efficient patient care in a busy outpatient setting.