Ambulatory Care Admin Specialist

UMass Memorial Health

Southbridge (MA)

On-site

USD 23,000 - 41,000

Full time

5 days ago

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Job summary

UMass Memorial Health is seeking an administrative professional to support ambulatory care operations. The role includes scheduling appointments, verifying patient demographics and insurance, collecting co-payments, and preparing patient information for clinicians.

You will liaise with insurers for pre-authorizations, maintain records, and assist with billing discrepancies. The position emphasizes professionalism, strong communication, and the ability to work under pressure in a busy health

Qualifications

3 years of related experience, this requirement is waived if candidate has an Associate's or Bachelor's degree.
Requires the ability to use specialized applications software and computer systems.
Must be multifunctional and capable of working under stressful situations.
Exemplifies professional behavior and excellent communication and human relations skills.

Responsibilities

Greets visitors and patients for appointments and procedures.
Verifies patient demographics and insurance information.
Collects co-payments from patients upon arrival and maintains records.
Prepares patient information for clinicians and assists with scheduling and referrals.
Maintains accurate records and supports billing reconciliation and data entry.