Ambulatory Care Concierge & Scheduler

C250 UMass Memorial Health - Harrington Hospital, Inc.; Southbridge (MA); On-site; USD 23,000 - 41,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a patient services/administrative professional to support ambulatory care operations. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, obtaining consent, coordinating appointments and tests, and assisting clinicians with scheduling and referrals.

Requirements include a High School Diploma, 3+ years of related experience, and proficiency with specialized software.

Qualifications

• Required: High School Diploma.
• Preferred: Associate’s or Bachelor’s degree.
• 3 years of related experience; ability to use specialized applications software and computer systems.
• Professional behavior with excellent communication and human relations skills.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Verifies patient demographics and insurance information.
• Collects co-payments when applicable.
• Obtains consent signatures for treatment and billing information.
• Schedules urgent care appointments and coordinates tests and referrals.

Skills

Excellent communication

Human relations

Specialized software knowledge

Education

High School Diploma

Associate/Bachelor degree preferred

Tools

Specialized applications software

Job description

UMass Memorial Health is seeking a patient services/administrative professional to support ambulatory care operations. The role involves greeting patients, verifying demographics and insurance, collecting co-pays, obtaining consent, coordinating appointments and tests, and assisting clinicians with scheduling and referrals.

Requirements include a High School Diploma, 3+ years of related experience, and proficiency with specialized software.