Ambassador Supervisor - Guest Experience & Park Quality

SeaWorld; Philadelphia (Philadelphia County); Vor Ort; USD 17.000 - 25.000; Teilzeit

Benefits dieser Stelle

FREE park admission

Discounts on park tickets for family &

Park discounts on food & merchandise

Scholarship opportunities

Exclusive employee events

Zusammenfassung

Sesame Place in Philadelphia is seeking enthusiastic Ambassadors for the Assistant Supervisor, Park Quality role. You will lead a high-energy team to deliver exceptional guest service, ensure safety, cleanliness, and smooth operations across the park.

Responsibilities include supervising Ambassadors, scheduling labor, opening/closing procedures, and maintaining guest flow and area standards. Strong communication and flexible availability are essential to succeed.

Qualifikationen

• Passion for customer service.
• Excellent multi-tasking and time management.
• Outstanding communication and problem-solving abilities.
• Active listener with the ability to anticipate guests’ needs.
• Flexibility to perform varied duties.

Aufgaben

• Interact with others in a positive, professional manner.
• Perform job duties of the positions you’re supervising.
• Supervise, train, and counsel Ambassadors.
• Tracks labor to include daily scheduling and break management.
• Ensure completion of opening and closing procedures.
• Control guest flow in attraction waiting areas.
• Maintain area cleanliness.
• Provide morning park prep.
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests.
• Perform other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Communication

Active listening

Flexibility

Jobbeschreibung

Sesame Place in Philadelphia is seeking enthusiastic Ambassadors for the Assistant Supervisor, Park Quality role. You will lead a high-energy team to deliver exceptional guest service, ensure safety, cleanliness, and smooth operations across the park.

Responsibilities include supervising Ambassadors, scheduling labor, opening/closing procedures, and maintaining guest flow and area standards. Strong communication and flexible availability are essential to succeed.