Park Guest Experience Ambassador

DNSR SeaWorld Parks & Entertainment LLC; Philadelphia (Philadelphia County); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park tickets for family &

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Sesame Place in Philadelphia is seeking Park Quality Ambassadors to deliver exceptional guest service and maintain a clean, safe environment across the park. You will work with a team, stay energetic, and uphold a high standard of quality in every area of the park.

The role emphasizes positive guest interactions, proactive service, and readiness to handle varied duties while complying with park guidelines and safety protocols.

Qualifications

• A passion for customer service.
• Excellent multitasking and time management skills.
• Outstanding communication abilities.
• Active listener with the ability to anticipate guests’ needs.
• Ability to promote and ensure a safe and secure environment.

Responsibilities

• Interact with guests in a positive, professional manner.
• Maintain cleanliness, organization, and quality of park facilities and offices.
• Perform janitorial tasks including trash removal, sweeping, mopping, and restroom care.
• Assist with park preparation tasks such as pressure washing, gum spotting, and leaf blowing.
• Report maintenance concerns to leadership in a timely manner.

Skills

Customer service

Multi-tasking

Communication

Active listening

Guest needs anticipation

Safety consciousness

Job description

Sesame Place in Philadelphia is seeking Park Quality Ambassadors to deliver exceptional guest service and maintain a clean, safe environment across the park. You will work with a team, stay energetic, and uphold a high standard of quality in every area of the park.

The role emphasizes positive guest interactions, proactive service, and readiness to handle varied duties while complying with park guidelines and safety protocols.