Aquatics Supervisor & Guest Experience Leader

SeaWorld Parks & Entertainment LLC; San Diego (CA); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Free park admission

Ticket discounts

Food/merchandise discounts

Scholarship opportunities

Exclusive events

Job summary

Sesame Place hires Ambassadors to deliver exceptional guest service and maintain high operations standards on a busy park floor. You will interview and hire leadership staff, supervise teams, and ensure safety policies are followed while meeting opening and closing tasks.

The role emphasizes strong communication, multitasking, and teamwork, with a focus on guest satisfaction and safety throughout your shift.

Qualifications

• At least 18 years of age.
• High School Diploma preferred.
• Must have at least one year of leadership experience or equivalent external experience.
• Lifeguarding, First Aid and CPR/AED certification or ability to obtain certification.
• Maintain proficiency in park knowledge, water rescue, CPR/AED and First Aid.

Responsibilities

• Provide exemplary guest service and resolve concerns while upholding standards.
• Interview and hire leadership team members.
• Supervise, train and counsel staff while enforcing safety and park policies.
• Ensure compliance with Child Labor Laws for breaks, lunches and hours.
• Oversee water and first aid activities and monitoring labor budgets.

Skills

Leadership experience

Customer service

Safety procedures

Communication

Teamwork

Education

High School Diploma

First Aid CPR certification

Job description

Sesame Place hires Ambassadors to deliver exceptional guest service and maintain high operations standards on a busy park floor. You will interview and hire leadership staff, supervise teams, and ensure safety policies are followed while meeting opening and closing tasks.

The role emphasizes strong communication, multitasking, and teamwork, with a focus on guest satisfaction and safety throughout your shift.