Guest Experience Lead & Ambassador Supervisor

SeaWorld; Philadelphia (Philadelphia County); In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Free park admission

Ticket discounts

Food discounts

Descrizione del lavoro

Sesame Place is seeking enthusiastic Ambassadors to lead teams and deliver memorable guest experiences. You will supervise, train, and coach Ambassadors in areas like parking, ticketing, turnstiles, and guest arrival, while ensuring safety and compliance.

The role requires 18+ years old, a valid driver’s license, CPR/AED certification, ability to be certified on all attractions, and leadership experience. Flexible hours and park perks apply.

Competenze

• Must be at least 18 years old.
• Valid state driver’s license.
• CPR/AED training/certification required.
• Ability to be certified on all attractions.
• Related Bachelor’s degree preferred; leadership experience desirable.

Mansioni

• Lead and inspire a team to deliver great guest experiences from the start.
• Supervise, train, and counsel Ambassadors in guest arrival areas and related duties.
• Track labor, scheduling, and break management; oversee opening/closing procedures.
• Maintain a safe, clean environment for team members, guests, and animals.
• Ensure compliance with all regulations and park policies.
• Report project status to Supervisors and Managers and manage cash-handling procedures.

Conoscenze

Leadership experience

Communication skills

Public speaking

Problem solving

Interpersonal skills

CPR/AED training

Driver's license

MS Office

Flexible hours

Formazione

Bachelor's degree preferred

Strumenti

MS Office

Descrizione del lavoro

Sesame Place is seeking enthusiastic Ambassadors to lead teams and deliver memorable guest experiences. You will supervise, train, and coach Ambassadors in areas like parking, ticketing, turnstiles, and guest arrival, while ensuring safety and compliance.

The role requires 18+ years old, a valid driver’s license, CPR/AED certification, ability to be certified on all attractions, and leadership experience. Flexible hours and park perks apply.