Alterations & Customer Experience Specialist

David's Bridal; West Palm Beach (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early

Referral Incentive

Dream Maker Discount

Vision Care

401K

Identity Theft Protection

Home Insurance Discounts

Mobile Discounts

Pet Insurance

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative to deliver five-star customer service in the alterations area. You will greet customers, answer phones, schedule appointments, press garments, and ensure items are ready for pickup, while upholding store standards and a welcoming shopping experience.

The role emphasizes promoting alterations services, assisting with orders, and maintaining organization. Part-time hours and benefits are offered.

Qualifications

• Experience in a retail or service environment preferred.
• Prior sewing experience is helpful.
• Excellent phone and in-person communication skills.

Responsibilities

• Welcome and assist customers with a friendly, solution-focused approach.
• Promote alterations services and manage appointment flow.
• Process transactions accurately and support inventory tasks.
• Maintain a clean, organized alterations area and dress code standards.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

POS System

Job description

David’s Bridal is seeking an Alterations Customer Service Representative to deliver five-star customer service in the alterations area. You will greet customers, answer phones, schedule appointments, press garments, and ensure items are ready for pickup, while upholding store standards and a welcoming shopping experience.

The role emphasizes promoting alterations services, assisting with orders, and maintaining organization. Part-time hours and benefits are offered.