Aisles Online Team Lead: Customer Experience

Hy-Vee, Inc.; Kasson (MN); On-site; USD 23,000 - 29,000; Full time

Job summary

Hy-Vee, Inc. is seeking an Aisles Online Service Lead to manage daily operations, supervise staff, and ensure accurate, timely order fulfillment in a fast-paced retail setting.

The role emphasizes customer-focused leadership, labor planning, and adherence to Hy-Vee standards. It requires a high school diploma and prior related work experience, with a starting hourly wage and room to grow within the Aisles Online department.

Qualifications

• High school diploma or equivalent preferred.
• Six months of similar or related job experience preferred.
• Ability to stand and walk frequently during shifts.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and assisting with needs.
• Supervise and direct Aisles Online employees, planning labor for efficiency and cost control.
• Maintain in-house quality control, including cleaning and proper handling of equipment.

Skills

Customer focus

Team leadership

Communication

Time management

Problem solving

Data discretion

Math skills

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is seeking an Aisles Online Service Lead to manage daily operations, supervise staff, and ensure accurate, timely order fulfillment in a fast-paced retail setting.

The role emphasizes customer-focused leadership, labor planning, and adherence to Hy-Vee standards. It requires a high school diploma and prior related work experience, with a starting hourly wage and room to grow within the Aisles Online department.