Aisles Online Team Lead

Hy-Vee; Windsor Heights (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee in Iowa is hiring an Aisles Online Service Lead to supervise daily operations in the Aisles Online department, direct labor, and ensure orders are fulfilled accurately and on time.

As a natural leader in a fast-paced retail environment, you will manage staff workflows, address customer concerns, and collaborate with department leadership to maintain safety and quality standards while delivering an outstanding shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Six months of similar or related job experience preferred.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and resolving concerns.
• Supervise Aisles Online employees, planning labor for efficiency.
• Maintain in-house quality control and proper equipment handling.
• Communicate labor needs and delivery issues to supervisors.
• Train new employees and conduct performance reviews.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Math skills

Education

High school diploma or equivalent

Tools

POS system

Job description

Hy-Vee in Iowa is hiring an Aisles Online Service Lead to supervise daily operations in the Aisles Online department, direct labor, and ensure orders are fulfilled accurately and on time.

As a natural leader in a fast-paced retail environment, you will manage staff workflows, address customer concerns, and collaborate with department leadership to maintain safety and quality standards while delivering an outstanding shopping experience.