Aisles Online Service Supervisor

Hyvee.io; Wisconsin; On-site; USD 25,000 - 30,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Service Lead to oversee daily operations within the Aisles Online department. You will supervise staff, plan labor, and ensure accurate, on-time order fulfillment while maintaining high standards of customer service.

Ideal candidates bring leadership, people skills, and a knack for organization in a fast-paced retail setting. This hourly role emphasizes teamwork, reliability, and a commitment to Hy-Vee’s customer-first approach.

Qualifications

• Must have a passion for helping customers and leading a team.
• Strong communication and organizational skills are required.
• Ability to perform mathematical calculations and maintain accuracy.

Responsibilities

• Deliver outstanding customer service by greeting customers and resolving issues.
• Supervise Aisles Online employees and plan labor for efficiency and cost control.
• Maintain in-house quality control and proper handling of equipment and merchandise.
• Communicate labor needs and delivery issues with supervisors and leadership.
• Train new employees and conduct performance reviews.
• Adhere to Hy-Vee dress code and department guidelines.
• Attend team meetings and assist with special projects as needed.

Skills

Team leadership

Customer service

Math skills

Communication

Organization

Discretion

Education

High school diploma or equivalent

Job description

Hy-Vee is seeking an Aisles Online Service Lead to oversee daily operations within the Aisles Online department. You will supervise staff, plan labor, and ensure accurate, on-time order fulfillment while maintaining high standards of customer service.

Ideal candidates bring leadership, people skills, and a knack for organization in a fast-paced retail setting. This hourly role emphasizes teamwork, reliability, and a commitment to Hy-Vee’s customer-first approach.