Airport Operations Admin & Onboarding Coordinator

American Airlines Inc.; Hartford (CT); Remote; USD 42,000 - 56,000; Full time

Job summary

American Airlines is seeking a Staff Assistant to support operations at its Airport Hubs & Gateway in the Customer Experience department. The role involves clerical duties, onboarding, and coordination across teams.

Responsibilities include scheduling meetings, arranging travel, managing mail and supplies, and assisting with presentations and events. A high school diploma is required, with a university degree preferred and prior industry experience advantageous.

Qualifications

• High school diploma or GED required.
• University degree preferred.
• Experience in the industry or newspaper experience is a plus.

Responsibilities

• Provide presence and acceptance support to operations.
• Distribute equipment and supplies.
• Adjust salary records as needed.
• Organize and maintain job insurance, ensuring no delays.
• Manage onboarding of new employees and transfers.
• Perform clerical duties such as scheduling meetings, booking travel, providing phone coverage, greeting customers, and mail management.
• Order and distribute office supplies, process P card payments, and track dates for study.
• Assist in preparing management presentations and special projects.
• Troubleshoot office technology issues (cell phones, cameras).
• Track and ensure completion of onboarding processes including systems access, insurance, mailboxes, uniforms, badges, fingerprints, and training.
• Assist in planning, organizing, and executing entertainment events (e.g., crew luncheons, refreshments, grace events).
• Manage employees' leave (medical, maternity, family) and assist management with related activities.

Skills

MS Office

Prioritization

Organizational skills

Multitasking

Software concepts

Education

High school diploma or GED

University degree preferred

Job description

American Airlines is seeking a Staff Assistant to support operations at its Airport Hubs & Gateway in the Customer Experience department. The role involves clerical duties, onboarding, and coordination across teams.

Responsibilities include scheduling meetings, arranging travel, managing mail and supplies, and assisting with presentations and events. A high school diploma is required, with a university degree preferred and prior industry experience advantageous.