Airport Guest Services Agent

Alaska Airlines; Chicago (IL); Presencial; USD 23.000 - 33.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free stand-by travel privileges

Comprehensive well-being programs

401k match program

Annual bonus plans

Holiday and paid time off

Descripción de la vacante

Alaska Airlines is seeking a Customer Service Agent in a part-time role. You will assist guests with travel needs, manage check-in, boarding, and ticketing in a fast-paced environment. The job requires strong communication, 25 WPM typing, and the ability to lift 50 lbs, with scheduled weekend/holiday shifts.

Starting pay is $20.58 per hour, plus total rewards including benefits and travel privileges. This position is union-represented and offers paid training and growth opportunities within the

Formación

• Minimum 6 months of customer service or community service experience.
• Exceptional interpersonal and communication skills.
• Typing speed of at least 25 WPM.
• Ability to lift and handle up to 50 lbs.
• Willingness to work varied shifts, including weekends/holidays.
• Willingness to participate in paid training and learn the reservation system.
• Able to follow set procedures and adapt quickly in a fast-paced environment.

Responsabilidades

• Assist guests with travel needs (ticketing, check-in, boarding) in a fast-paced environment.
• Sell tickets and ensure cabin accommodations.
• Perform computer, iPad and paperwork tasks.
• Arrange seat assignments and meals, coordinate upgrades.
• Boarding and gate duties, check tickets, direct passengers.
• Process and secure passenger luggage.
• May be assigned to other duties to ensure guest satisfaction.

Conocimientos

Customer service

Interpersonal skills

25 WPM typing

Lifts 50 lbs

Push/Pull 50 lbs

Flexible shifts

Paid training

Reservations system

Procedural compliance

English proficiency

Educación

High school diploma or equivalent

Descripción del empleo

Alaska Airlines is seeking a Customer Service Agent in a part-time role. You will assist guests with travel needs, manage check-in, boarding, and ticketing in a fast-paced environment. The job requires strong communication, 25 WPM typing, and the ability to lift 50 lbs, with scheduled weekend/holiday shifts.

Starting pay is $20.58 per hour, plus total rewards including benefits and travel privileges. This position is union-represented and offers paid training and growth opportunities within the