Airport Customer Service Agent — Part-Time, $29+/hr + Perks

Alaska Airlines; Nome (AK); On-site; USD 39,000 - 45,000; Part time

Benefits offered by this job

Free standby travel privileges

401k match program

Paid time off

Job summary

Alaska Airlines is seeking a part-time Customer Service Agent in Nome. The role covers guest support at ticketing, check-in and boarding, with responsibilities including ticketing, seat assignments, and luggage handling. A flexible schedule and English communication are required.

The position offers a $6,000 hiring bonus for external candidates, a starting rate of $29.08 per hour, and a comprehensive rewards package. Union representation applies, with opportunities for growth and benefits.

Qualifications

• 6 months of customer service or community service experience.
• Possess exceptional interpersonal and communication skills (verbal, written, listening).
• Typing speed of at least 25 WPM.
• Ability to consistently lift 50 lbs.
• Must be able to push/pull 50 lbs.
• Flexibility to work varied shifts (weekends, holidays).
• Ability to participate in paid training.
• Ability to learn and operate a computerized reservation system.
• Ability to adapt to set procedures.
• Ability to anticipate needs of others in a fast-paced environment.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 18.
• Must be authorized to work in the U.S.

Responsibilities

• Assist guests with travel needs in a fast-paced environment (ticketing, check-in, boarding).
• Sell tickets and ensure cabin accommodations.
• Perform computer, iPad and paperwork tasks.
• Coordinate seat assignments, meals, and upgrades.
• Perform boarding and gate duties including announcements and security checks.
• Process and secure passenger luggage.

Skills

Customer service

Interpersonal skills

Typing 25 WPM

English Proficiency

Lift 50 lbs

Flexible schedule

Education

HS diploma

Job description

Alaska Airlines is seeking a part-time Customer Service Agent in Nome. The role covers guest support at ticketing, check-in and boarding, with responsibilities including ticketing, seat assignments, and luggage handling. A flexible schedule and English communication are required.

The position offers a $6,000 hiring bonus for external candidates, a starting rate of $29.08 per hour, and a comprehensive rewards package. Union representation applies, with opportunities for growth and benefits.