Airport Customer Service Agent – Boarding & Ramp

Piedmont Airlines; Greenville (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Job summary

Piedmont Airlines in Greenville, NC is hiring a Customer Service Agent in the Ground Handling Department to assist passengers, operate the Jetway, and monitor boarding. The role requires the ability to lift up to 70 pounds and to work outdoors in all weather.

Training will be provided; starting rate is $16.00 per hour. Benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.

Qualifications

• Successful completion of training course
• Ability to meet company goals and customer expectations in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
• Change customer flight itinerary and seat assignments as required
• Operate the Jetway
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• Work together as a team to provide excellent customer service and meet corporate objectives

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Piedmont Airlines in Greenville, NC is hiring a Customer Service Agent in the Ground Handling Department to assist passengers, operate the Jetway, and monitor boarding. The role requires the ability to lift up to 70 pounds and to work outdoors in all weather.

Training will be provided; starting rate is $16.00 per hour. Benefits include paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.