Airport Customer Service Agent – Jetway & Ramp

Piedmont Airlines, Inc.; Blountville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on AA network

Medical and dental available

Job summary

Piedmont Airlines, Inc. is hiring a Customer Service Agent in our Ground Handling Department to assist passengers, operate the Jetway, and monitor boarding processes. The role requires training completion, ability to lift 70 pounds, and willingness to work outside in all weather conditions.

You will support passengers with special needs and help guide and park aircraft. Join a team that values service, safety, and opportunities to grow, with competitive pay starting at $15.00 per hour and a

Qualifications

• Completion of required training course.
• Ability to meet company goals in a high-energy environment.
• Effective communication skills.
• Ability to organize, prioritize, and multitask.
• Must be able to lift up to 70 pounds and work outdoors in all weather.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized passenger boarding.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Assist passengers with disabilities, including wheelchairs.
• Work together as a team to provide excellent customer service and meet objectives.

Skills

Effective communication

Multitasking

Organizational skills

Airline experience

Customer service

Tools

Computer applications

Job description

Piedmont Airlines, Inc. is hiring a Customer Service Agent in our Ground Handling Department to assist passengers, operate the Jetway, and monitor boarding processes. The role requires training completion, ability to lift 70 pounds, and willingness to work outside in all weather conditions.

You will support passengers with special needs and help guide and park aircraft. Join a team that values service, safety, and opportunities to grow, with competitive pay starting at $15.00 per hour and a