Airport Customer Service & Ramp Agent (FT)

Monmouth University; United States; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on American Airlines

Job summary

Piedmont Airlines in the United States is seeking a Customer Service Agent to join the Ground Handling Department. You'll assist passengers, operate the Jetway, and manage baggage and aircraft movement in variable weather.

Training is provided, with a minimum requirement of lifting 70 pounds and willingness to work outside in all conditions. Responsibilities include assisting passengers with boarding, wheelchairs, seat changes, and ensuring safety and efficiency.

Qualifications

• Successful completion of the training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Ability to organize, prioritize, and multitask.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors.
• Change customer flight itinerary and seat assignments as required.
• Operate the Jetway.
• Load and unload baggage and cargo.
• Operate motorized service vehicles and equipment.
• Guide and park aircraft.
• Perform cabin maintenance tasks.
• Work as a team to provide excellent customer service and meet corporate objectives.

Skills

Customer service

Multitasking

Organizational skills

Education

High school diploma or GED

Tools

Computer basics

Telephone systems

Job description

Piedmont Airlines in the United States is seeking a Customer Service Agent to join the Ground Handling Department. You'll assist passengers, operate the Jetway, and manage baggage and aircraft movement in variable weather.

Training is provided, with a minimum requirement of lifting 70 pounds and willingness to work outside in all conditions. Responsibilities include assisting passengers with boarding, wheelchairs, seat changes, and ensuring safety and efficiency.