Airport Passenger Service & Jetway Agent

Piedmont Airlines, Inc.; Greenville (NC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available.

Job summary

Piedmont Airlines, Inc. is hiring a Customer Service Agent in the Ground Handling Department to assist passengers with boarding, operate the Jetway, and guide/park aircraft. The role requires lifting up to 70 pounds, working outdoors in all weather, and completing the required training course.

The position emphasizes teamwork, safety, and delivering excellent service to passengers and airline partners, with a starting rate of $16.00 per hour and opportunities for bonuses based on company policy.

Qualifications

• Successful completion of training course
• Ability to meet company goals in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Responsibilities

• Assist passengers in boarding and disembarking flights
• Monitor computerized passenger boarding
• Assist customers with wheelchairs and unaccompanied minors
• Change flight itineraries and seat assignments as required
• Operate the Jetway
• Load and unload baggage and cargo
• Guide and park aircraft
• Perform cabin maintenance tasks
• Provide excellent customer service and meet objectives

Skills

Communication

Multitasking

Customer service

Job description

Piedmont Airlines, Inc. is hiring a Customer Service Agent in the Ground Handling Department to assist passengers with boarding, operate the Jetway, and guide/park aircraft. The role requires lifting up to 70 pounds, working outdoors in all weather, and completing the required training course.

The position emphasizes teamwork, safety, and delivering excellent service to passengers and airline partners, with a starting rate of $16.00 per hour and opportunities for bonuses based on company policy.