Airport Curbside Concierge & Check‑In Agent

Metropolis Technologies; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Bags, a Metropolis company, is seeking a curbside concierge – airline check-in agent at a busy airport curbside location in Nashville. The role involves checking in passengers, securing and tagging luggage, and providing flight information with a focus on customer service in all weather conditions.

Shifts start early and run into the afternoon; weekend and holiday availability is required. Training will cover airline compliance and safety protocols to ensure smooth passenger experiences at the

Qualifications

• 6+ months of face-to-face guest service experience preferred.
• Data entry or computer experience preferred.
• Ability to communicate clearly with guests and clients.
• Must be able to work early morning rotations.
• Must be able to work outside in various weather conditions.

Responsibilities

• Check in passengers at curbside and issue boarding passes.
• Handle luggage per airline and TSA standards, tag bags.
• Provide directions and flight information to guests in a fast-paced environment.
• Maintain a positive, friendly attitude and follow airport security procedures.
• Possess strong verbal and written communication throughout the shift.

Skills

Guest service

Data entry

Verbal & written communication

Early morning shifts

Outdoor weather endurance

Job description

Bags, a Metropolis company, is seeking a curbside concierge – airline check-in agent at a busy airport curbside location in Nashville. The role involves checking in passengers, securing and tagging luggage, and providing flight information with a focus on customer service in all weather conditions.

Shifts start early and run into the afternoon; weekend and holiday availability is required. Training will cover airline compliance and safety protocols to ensure smooth passenger experiences at the