Airport Curbside Concierge & Check-In Specialist

Metropolis Technologies

Indianapolis (IN)

On-site

USD 18,000 - 25,000

Full time

5 days ago

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Job summary

Bags, a Metropolis company, is hiring for an Airport Curbside Concierge – Airline Check-in Agent at Indianapolis. This outdoor curbside role requires early shifts, weekend availability, and airline compliance training.

You will assist passengers, check in flights, and manage luggage with a focus on safety and customer service. The position emphasizes a fast-paced setting at a busy airport curbside, with training provided and a strong emphasis on accuracy, professionalism, and guest satisfaction

Qualifications

Ability to work in the early morning rotation.
At least 6 months experience in a face-to-face guest service position preferred.
Data Entry and/or computer experience preferred.
Ability to communicate clearly with guests and clients.
Ability to work in outside weather conditions required.
Knowledge of the airline or travel industry preferred.
Must be eligible to work in the United States.
Must successfully pass the pre-employment criminal background screening.
Must pass pre-employment Drug Testing process.

Responsibilities

Check in passengers and issue boarding passes at curbside.
Secure luggage according to TSA standards and tag bags.
Assist with checking luggage and processing payments for bags.
Provide flight information and directions to passengers.
Maintain high level of customer service in a fast-paced, high-volume environment.