Airport Curbside Check-In Concierge – Tips Eligible

Metropolis Technologies; Santa Ana (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

SP+ (Bags, a Metropolis Company) seeks a Curbside Concierge to check in passengers, issue boarding passes and assist with luggage at a busy airport curbside location in Santa Ana.

Role requires early shifts, outdoor work, and airline compliance training. Prior guest service experience is preferred, with on-the-job training provided. Benefits include medical, dental, vision, and 401k options.

Qualifications

• 6 months of face-to-face guest service experience or similar
• Data entry or computer experience preferred
• Able to communicate clearly with guests and clients
• Must be eligible to work in the United States
• Must pass pre-employment background and drug screenings
• Must be able to work early morning rotations and outdoor conditions

Responsibilities

• Check in passengers at curbside and issue boarding passes
• Handle and secure luggage according to TSA standards
• Weigh and charge for overweight bags
• Process check-in and collect payments for bags
• Provide boarding passes, luggage tags and receipts to guests
• Greet guests warmly and assist with information and directions

Skills

Customer service

Communication

Data entry

Outdoor work

Airline industry knowledge

Job description

SP+ (Bags, a Metropolis Company) seeks a Curbside Concierge to check in passengers, issue boarding passes and assist with luggage at a busy airport curbside location in Santa Ana.

Role requires early shifts, outdoor work, and airline compliance training. Prior guest service experience is preferred, with on-the-job training provided. Benefits include medical, dental, vision, and 401k options.