Curbside Airport Check-In Concierge

SP Plus Corporation; Oakland (CA); On-site; USD 11,000 - 18,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off

Tips eligible

Job summary

SP+ is seeking a Curbside Concierge - Airline Check-in Agent to check in passengers at the airport curbside. The role requires early shifts, weekend/holiday availability, and outdoor work in various weather conditions.

Training includes airline compliance and TSA standards, with a focus on high-quality customer service. Responsibilities include checking luggage, issuing boarding passes, tagging bags, and providing flight information while maintaining a positive and professional attitude in a

Qualifications

• Experience in a face-to-face guest service position preferred (6+ months).
• Ability to communicate clearly with guests and clients.
• Data entry and computer experience preferred.

Responsibilities

• Greet guests warmly at the curbside desk and assist with check-in.
• Assist guests with luggage and boarding passes according to airline requirements.
• Process luggage check-in, weigh bags, and apply destination tags.
• Handle payments for bags and issue receipts if applicable.
• Provide flight information and directions to passengers in a fast-paced environment.
• Maintain a professional, friendly demeanor and stock the concierge desk.

Skills

Customer service

Communication

Data entry

Outdoor work

Job description

SP+ is seeking a Curbside Concierge - Airline Check-in Agent to check in passengers at the airport curbside. The role requires early shifts, weekend/holiday availability, and outdoor work in various weather conditions.

Training includes airline compliance and TSA standards, with a focus on high-quality customer service. Responsibilities include checking luggage, issuing boarding passes, tagging bags, and providing flight information while maintaining a positive and professional attitude in a