Curbside Airline Check-in Concierge | Early Shifts & Tips

SP+; Santa Ana (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Disability insurance

Life insurance

Job summary

Bags, a Metropolis company, is seeking a Curbside Concierge - Airline Check-in Agent at a busy Santa Ana airport curbside location. You will check in passengers, tag luggage, and issue boarding passes while delivering excellent customer service in varying weather.

This role requires early shifts, weekend/holiday availability, and airport badge eligibility. Training on TSA and airline procedures is provided by Bags and partners.

Qualifications

• Early morning rotation availability required.
• At least 6 months of face-to-face guest service experience preferred.
• Data entry and/or computer experience preferred.
• Able to communicate clearly with guests and clients.
• Must work outside in various weather conditions.
• Knowledge of airline or travel industry preferred.
• Must be eligible to work in the United States.
• Must pass pre-employment background screening.
• Must pass pre-employment drug testing.

Responsibilities

• Check in passengers at curbside and issue boarding passes.
• Handle and secure luggage per TSA standards.
• Provide information about locations and flight details.
• Maintain high level of customer service in a fast-paced environment.
• Interact with guests and manage payments for bags.
• Answer telephones and guest questions.
• Uphold client guest service guidelines.

Skills

Early morning shifts

Guest service experience

Data entry

Clear communication

Outdoor weather

Airline/travel knowledge

US work eligibility

Background check

Drug test

Job description

Bags, a Metropolis company, is seeking a Curbside Concierge - Airline Check-in Agent at a busy Santa Ana airport curbside location. You will check in passengers, tag luggage, and issue boarding passes while delivering excellent customer service in varying weather.

This role requires early shifts, weekend/holiday availability, and airport badge eligibility. Training on TSA and airline procedures is provided by Bags and partners.