Airline Customer Service Operations Supervisor

Envoy Air Inc; Lubbock (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Employee flight privileges

Training and development programs

Comprehensive health and life benefits

Job summary

Envoy Air Inc in Lubbock, Texas is looking for a Supervisor to coordinate daily operations, ensure safety, and provide outstanding customer service. The role entails training new staff, maintaining operational coverage, and resolving customer issues.

The ideal candidate will have strong leadership skills, a high school diploma, and the ability to work flexible hours in a fast-paced environment. Benefits include employee flight privileges and comprehensive health coverage.

Qualifications

• Ability to perform duties under stress while influencing a positive impression.
• Must possess valid REAL ID-compliant state driver's license.
• Flexibility to work rotating shifts and additional hours as needed.

Responsibilities

• Coordinate daily station operations and ensure a safe working environment.
• Schedule and administer local training for Agents.
• Investigate and resolve operational and customer service issues.

Skills

Leadership

Customer Service

Safety Awareness

Problem Solving

Multi-tasking

Education

High school diploma or GED equivalent

Job description

Envoy Air Inc in Lubbock, Texas is looking for a Supervisor to coordinate daily operations, ensure safety, and provide outstanding customer service. The role entails training new staff, maintaining operational coverage, and resolving customer issues.

The ideal candidate will have strong leadership skills, a high school diploma, and the ability to work flexible hours in a fast-paced environment. Benefits include employee flight privileges and comprehensive health coverage.