Airline Customer Service & Operations Lead

American Airlines Inc.; Reno (NV); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) plan

Job summary

American Airlines Inc. is hiring a Customer Service Coordinator in Reno, NV. The role involves promoting air travel, assisting with check-in, and handling cargo processes. You will interpret travel regulations and help ensure timely aircraft dispatch while delivering friendly service to passengers.

Starting pay is $23.23 per hour. The position requires a high school diploma or GED, English fluency, and occasional overtime. Benefits and safety requirements are included with employment.

Qualifications

• Read, write, fluently speak and understand English.
• Bilingual language skills required in some locations.

Responsibilities

• Promotes and sells air travel to the traveling public or freight forwarders.
• Provides assistance with passenger check-in and cargo acceptance.
• Interprets government rules and requirements for domestic and international travel or cargo shipments.
• Meets and dispatches aircraft within established times.
• Provides assistance to distressed passengers and customers.

Skills

English proficiency

Bilingual (where required)

Education

High school diploma or GED

Job description

American Airlines Inc. is hiring a Customer Service Coordinator in Reno, NV. The role involves promoting air travel, assisting with check-in, and handling cargo processes. You will interpret travel regulations and help ensure timely aircraft dispatch while delivering friendly service to passengers.

Starting pay is $23.23 per hour. The position requires a high school diploma or GED, English fluency, and occasional overtime. Benefits and safety requirements are included with employment.