Airline Customer Service Agent - Entry Level

MaziCTools; United States; Remote; USD 32,000 - 41,000; Full time

Job summary

Southwest Airlines is seeking a Customer Service Agent to assist travelers at the Idaho location. You will support guests at the ticket counter, baggage area, and curbside, handling check-in and related tasks with a friendly demeanor.

The role requires a Bachelor Degree and strong customer service, multitasking, and communication skills. You will be part of a busy team ensuring smooth travel experiences for customers.

Qualifications

• Bachelor degree required.
• Excellent customer service skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist customers at the ticket counter, baggage, and curbside areas.
• Handle cash, checks, travel vouchers, and tickets as payment.
• Check-in, tagging, and boarding processes, resolving related issues.
• Provide great customer service to travelers and solve problems promptly.

Education

Bachelor Degree

Job description

Southwest Airlines is seeking a Customer Service Agent to assist travelers at the Idaho location. You will support guests at the ticket counter, baggage area, and curbside, handling check-in and related tasks with a friendly demeanor.

The role requires a Bachelor Degree and strong customer service, multitasking, and communication skills. You will be part of a busy team ensuring smooth travel experiences for customers.