AI Workflow Architect - Enterprise Systems Design (Remote)

CSAA; Delaware; Remote; USD 144,000 - 193,000; Full time

Benefits offered by this job

Annual bonus eligibility

401(k) with company match

Remote-first culture

Job summary

CSAA Insurance Group (CSAA IG) is seeking an AI Workflow & Systems Designer to redefine complex workflows and design AI-ready systems of work. This senior individual contributor partners with business and technology to translate needs into concrete design artefacts and repeatable practices.

The role leads discovery, shapes how people and AI collaborate, and designs end-to-end systems that span teams, processes, data, and controls. Remote-friendly with enterprise impact.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years in systems design, service design, or related fields.
• Strong AI fluency including generative AI and AI-enabled workflows.
• Experience leading sophisticated multi-functional engagements.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across multiple teams.
• Partner with business leaders to identify goals and pain points.
• Translate business needs into implementation-ready designs and artifacts.
• Drive reuse and scalable patterns across initiatives.

Skills

AI fluency

Workshop facilitation

Systems thinking

Design artifacts

Business partnering

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group (CSAA IG) is seeking an AI Workflow & Systems Designer to redefine complex workflows and design AI-ready systems of work. This senior individual contributor partners with business and technology to translate needs into concrete design artefacts and repeatable practices.

The role leads discovery, shapes how people and AI collaborate, and designs end-to-end systems that span teams, processes, data, and controls. Remote-friendly with enterprise impact.