AI Workflow Architect & Enterprise Systems Design Leader

CSAA; Maine; Remote; USD 144,000 - 193,000; Full time

Job summary

CSAA Insurance Group is seeking an experienced AI Workflow & Systems Designer to lead enterprise-level workflow reinvention and systems-of-work designs. You will partner with business leaders, BRMs, Data, Architecture, and Engineering to translate strategic goals into implementable designs and artifacts across the organization.

You will help define AI-enabled workflows, determine human vs. AI roles, and craft repeatable design patterns while ensuring alignment with enterprise standards and

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in systems design, service design, workflow transformation, or related fields.
• Strong AI fluency including generative AI and AI-enabled workflow patterns.

Responsibilities

• Lead AI workflow reinvention and systems-of-work design across teams.
• Design human-in-the-loop approaches and specify intervention triggers and controls.
• Create implementation-ready systems design artifacts and surface cross-system requirements.
• Partner with business leaders and governance teams to ensure feasibility and alignment.

Skills

Systems design

AI workflows

Workshop facilitation

Business-IT liaison

Design artifacts

Education

Bachelor's degree or equivalent

Job description

CSAA Insurance Group is seeking an experienced AI Workflow & Systems Designer to lead enterprise-level workflow reinvention and systems-of-work designs. You will partner with business leaders, BRMs, Data, Architecture, and Engineering to translate strategic goals into implementable designs and artifacts across the organization.

You will help define AI-enabled workflows, determine human vs. AI roles, and craft repeatable design patterns while ensuring alignment with enterprise standards and