AI Workflow Architect for Enterprise Systems

CSAA; Arizona; Remote; USD 144,000 - 192,000; Full time

Benefits offered by this job

401(k) match

Annual bonus eligibility

Remote-first culture

Job summary

CSAA Insurance Group is seeking a Senior AI Workflow & Systems Designer to drive enterprise-level AI-enabled workflow redesign. You will partner with business leaders, architecture, and engineering to reinvent end-to-end systems of work and define human-AI collaboration models.

Join a remote-first culture across the United States, focusing on scalable design patterns, reusable assets, and measurable business value.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years in systems design, service design, workflow design, or related fields.
• Deep expertise in systems thinking, service design, and workflow design.
• Experience leading multi-functional engagements involving multiple units or platforms.
• Strong AI fluency including generative AI, automation, and decision support.
• Ability to translate business problems into coherent future-state systems.
• Experience facilitating senior-level and multi-functional workshops.

Responsibilities

• Lead AI Workflow Reinvention and Systems-of-Work Design across business and tech teams.
• Design end-to-end systems of work linking front-stage experiences with back-stage processes and AI-enabled controls.
• Create implementation-ready design artifacts and reusable patterns for enterprise use.
• Partner with business leaders and IT to align workflows with enterprise standards and architecture.
• Develop human-in-the-loop designs ensuring appropriate judgment, oversight, and trust.

Skills

AI fluency

Visual communication

Workshop facilitation

Systems thinking

Human-AI interaction

Decomposition of workflows

Education

Bachelor's degree or equivalent practical experience

Job description

CSAA Insurance Group is seeking a Senior AI Workflow & Systems Designer to drive enterprise-level AI-enabled workflow redesign. You will partner with business leaders, architecture, and engineering to reinvent end-to-end systems of work and define human-AI collaboration models.

Join a remote-first culture across the United States, focusing on scalable design patterns, reusable assets, and measurable business value.