AI Server Ops Lead - KPI Excellence
Ultimate Staffing
14 days+
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Job summary
A staffing agency is seeking an AI Server Operations Supervisor in Grapevine to lead a team of repair technicians. Responsibilities include coordinating operations to meet key performance indicators, developing standard operating procedures, and driving process improvement. The ideal candidate will have 2–3 years of supervisory experience in server repair, strong communication skills, and proficiency in documentation. This full-time role offers a salary between $60,000 and $65,000 annually.
Qualifications
- Minimum 2–3 years of supervisory experience in server system repair or related service.
- Experience with ISO 9001 documentation and compliance.
- Ability to work independently and manage priorities.
Responsibilities
- Lead and coordinate a team of repair technicians to meet KPIs and SLAs.
- Analyze operational data to maintain high-quality service.
- Recruit, train, and develop team members.
Skills
Supervisory skills
Fluent in English
Communication
Excel proficiency
ISO 9001 compliance
Lean manufacturing practices
Detail-oriented
Team-building
Job description
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