SaaS Onboarding & Solutions Specialist

STAND 8 Technology Consulting; Vinings (GA); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision coverage

401(k) retirement savings plan

Company-paid Employee Assistance Program

Discount programs

Job summary

An exciting opportunity awaits as a Technical Onboarding Specialist at a forward-thinking company. This role involves collaborating with leading financial institutions to enhance their adoption of a cutting-edge SaaS platform. You will be instrumental in training customers, gathering requirements, and ensuring that their needs are met through effective solutions. If you have a passion for technology and a knack for problem-solving, this position offers a chance to make a significant impact while working in a dynamic environment. Join a team dedicated to delivering exceptional value and fostering customer success.

Qualifications

• 1-2 years of experience in a customer-facing, technical role is required.
• Strong IT/Information Systems knowledge is essential.

Responsibilities

• Train customers on platform best practices and gather requirements.
• Liaise between clients and internal teams to support project delivery.

Skills

Problem-solving

Communication skills

Interpersonal skills

Organizational skills

Technical knowledge

Education

1-2 years in a technical role

Tools

APIs

C#

Job description

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