AI Sales Engineer: Demos, Integrations & Insights

Replicant

United States

Remote

USD 95,000 - 140,000

Full time

14 days+

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Benefits offered by this job

In-person connection

Tech & learning stipend

Remote by design

Health & wellness

Competitive salary

Equity

Job summary

Replicant is hiring a Sales Engineer to bridge customers with our AI-powered customer service platform. You will own the technical side of the pre-sales process, gather requirements, and demonstrate integration with existing contact center tech.

Ideal candidates have 2+ years in a technical customer-facing role, plus familiarity with APIs, prompt engineering, and tools like Postman, Salesforce, and Zendesk. This is a remote-friendly, full-time position with strong growth potential.

Qualifications

2+ years in Solutions Engineering or similar customer-facing technical role.
Curiosity about AI and some experience with prompt engineering (formal or self-taught).
Familiarity with APIs and authentication methods (e.g., REST, OAuth 2.0).
Clear written and verbal communication, with ability to tailor your message.
Collaborative, get-things-done mindset.

Responsibilities

Work closely with the sales team to gather customer requirements.
Own the technical side of the sales process.
Identify technology trends in industry verticals.
Use visualization tools to illustrate AI Agent design and dataflow.
Review and write API specifications for stakeholders.
Design and refine conversational AI agents through prompts to improve performance.
Lead hands-on trials with prospects using call center data.
Analyze conversational data for trends and automation opportunities.
Translate findings into clear narratives for business and technical stakeholders.
Collaborate cross-functionally with sales, product, and engineering teams to ensure trial success.