AI Readiness Program Lead for Enterprise Learning

Charles Schwab Corporation; Austin (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Charles Schwab Corporation is seeking an experienced instructional designer to build a five-level AI learning curriculum for Schwab employees through MyTraining, spanning from initial prompts to process rethinking. You’ll partner with SMEs, governance, and production teams to craft practical, scalable learning experiences that integrate into a regulated enterprise.

The role emphasizes on-site collaboration in Austin, TX, with a focus on measurable impact, adoption dashboards, and continuous

Qualifications

• 8+ years in instructional design, learning strategy, or building skills across a large organization.
• A track record of learning that actually changed how people work, and the evidence to show it.
• A knack for taking technical or fast-moving topics and making them clear, practical, and specific to someone's job.
• Deep instructional design skill — how adults learn, how to build a good assessment, how to sequence a curriculum — plus strong writing and storyboarding.
• Real hands‑on experience with generative AI, including a feel for where it goes wrong and why how you ask matters.
• Comfort interviewing experts, sorting good sources from bad, and working across teams — with governance/compliance awareness.

Responsibilities

• Instructional Design & Storyboarding
• Content Development & Curation
• Governance & SME Partnership
• Delivery & Continuous Improvement
• Cross-Functional Collaboration

Skills

Instructional design

Learning strategy

Curriculum design

Generative AI

Cross-functional collaboration

Governance awareness

Job description

Charles Schwab Corporation is seeking an experienced instructional designer to build a five-level AI learning curriculum for Schwab employees through MyTraining, spanning from initial prompts to process rethinking. You’ll partner with SMEs, governance, and production teams to craft practical, scalable learning experiences that integrate into a regulated enterprise.

The role emphasizes on-site collaboration in Austin, TX, with a focus on measurable impact, adoption dashboards, and continuous