Instructional Design & Training Program Manager

Charles Schwab Corporation; Westlake (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Charles Schwab Corporation is seeking a Learning Designer to create blended learning experiences that strengthen employee skills and performance. You will analyze business needs, develop measurable learning solutions, and partner with stakeholders to support the firm’s mission.

You will design via outlines, storyboards, and prototypes, develop multi-modal materials, and write clear content aligned with organizational standards.

Qualifications

• Formal education in instructional design, adult learning, learning theory, or a related field.
• Minimum 2 years of experience creating self-paced, blended, and classroom-based learning solutions.

Responsibilities

• Apply ADDIE and adult learning principles to build engaging learning experiences that meet business needs and objectives.
• Analyze learning needs, delivery methods, scope, and success measures to define effective training solutions.
• Create training plans that define audience, purpose, timing, format, approach, and alignment to business goals.
• Design programs using outlines, storyboards, prototypes, and other instructional design tools.
• Develop learning materials across modalities, including eLearning, video, classroom, and other formats.
• Write clear training content that simplifies complex information and follows organizational standards.
• Create visuals that strengthen learning and support transfer through sound design principles.
• Define requirements, scope, timelines, and priorities to manage work effectively.
• Manage project timelines, feedback cycles, milestones, and implementation deadlines.
• Follow WCAG requirements and established policies and guidelines.
• Build collaborative relationships with partners, colleagues, and stakeholders.
• Lead productive meetings with clear goals and active participation.
• Identify needs, risks, scope changes, and impacts; provide recommendations when challenges arise.
• Contribute to departmental strategy efforts that strengthen the learning organization.
• Learn and adapt to evolving technologies like DCMS and Adobe Creative Suite.
• Develop clear, easy-to-understand training content and learning assets.

Skills

ADDIE

Adult learning

Instructional design

eLearning

Video production

Adobe Creative Suite

Project management

Stakeholder collaboration

WCAG

Education

Instructional design/learning theory degree

Tools

DCMS

Adobe Creative Suite

Job description

Charles Schwab Corporation is seeking a Learning Designer to create blended learning experiences that strengthen employee skills and performance. You will analyze business needs, develop measurable learning solutions, and partner with stakeholders to support the firm’s mission.

You will design via outlines, storyboards, and prototypes, develop multi-modal materials, and write clear content aligned with organizational standards.