AI Experience Architecture Lead

EY; Las Vegas (NV); Hybrid; USD 126.000 - 230.000; Vollzeit

Benefits dieser Stelle

Medical and dental coverage

401(k) plan

Paid time off

Flexible vacation

Zusammenfassung

EY Challenger Core is building the next generation of services by shaping how AI interacts with people. The role designs interaction architectures and experiences that make AI behavior transparent, controllable, and useful across product, engineering, AI, security, and research teams.

You will own the experience architecture, translate user research into production-ready solutions, and collaborate across disciplines to create trustworthy experiences that help people accomplish more while staying

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.
• Travel and On-site requirements: up to 50% travel and hybrid office work.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for web, app, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; collaborate with AI, platform, security, and evaluation specialists.

Kenntnisse

Human-AI interaction

Information design

Production-ready interfaces

Research judgment

Cross-functional collaboration

Ausbildung

Bachelor’s Degree in a relevant field

Tools

Semantic UI

WCAG

WAI-ARIA

Jobbeschreibung

EY Challenger Core is building the next generation of services by shaping how AI interacts with people. The role designs interaction architectures and experiences that make AI behavior transparent, controllable, and useful across product, engineering, AI, security, and research teams.

You will own the experience architecture, translate user research into production-ready solutions, and collaborate across disciplines to create trustworthy experiences that help people accomplish more while staying