AI Experience Architect Manager

EY; Alpharetta (GA); Hybrid; USD 126.000 - 251.000; Vollzeit

Benefits dieser Stelle

Flexible vacation policy

Medical and dental coverage

Pension and 401(k) plans

Generous paid time off

Zusammenfassung

EY is building a better working world and invites you to join Challenger Core to invent how people and AI work together. You will own the experience architecture and interaction layer, translating user research into production-ready solutions across product, engineering, AI, security, and research teams.

You’ll create intuitive, trustworthy experiences that let people accomplish more while staying in control of outcomes. The role requires up to 50% travel and a hybrid on-site cadence.

Qualifikationen

• 7+ years of relevant and applicable experience.
• Portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Experience extending reusable component libraries and supporting adoption across product teams.
• Travel and On-site requirements: This role requires up to 50% travel and flexibility to go into the office in a hybrid capacity.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; collaborate with AI, platform, security, and evaluation specialists.

Kenntnisse

Human-AI interaction

Information design

Research judgment

Collaborative communication

Accessibility design

Ausbildung

Bachelor’s Degree in a relevant field

Tools

Semantic UI

WAI-ARIA

WCAG testing

Assistive-technology testing

Jobbeschreibung

EY is building a better working world and invites you to join Challenger Core to invent how people and AI work together. You will own the experience architecture and interaction layer, translating user research into production-ready solutions across product, engineering, AI, security, and research teams.

You’ll create intuitive, trustworthy experiences that let people accomplish more while staying in control of outcomes. The role requires up to 50% travel and a hybrid on-site cadence.