AI Experience Architect Manager

EY; Miami (FL); Hybrid; USD 126.000 - 230.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental coverage

Pension

401(k) plans

Paid time off

Zusammenfassung

EY in the United States is seeking a leader to design and own the interaction layer for AI-enabled products. You’ll shape how people understand, direct, and confidently collaborate with AI systems across product, engineering, security and research.

The Challenger program develops reusable tools and guardrails that support this work. You will translate insights into production-ready solutions and work across disciplines to deliver intuitive, trustworthy experiences while maintaining human

Qualifikationen

• 7+ years of relevant and applicable experience.
• Bachelor’s Degree in a relevant field of study.
• A portfolio of shipped interaction design, design engineering, frontend engineering, or HCI work showing both thinking and implementation.
• Production proficiency in modern web or application technologies, delivering responsive, performant components.
• Experience designing for AI, search, recommendation, automation, or another adaptive system.
• Practical command of semantic UI, WCAG, WAI-ARIA, keyboard interaction, and assistive-technology testing.
• Travel and On-site requirements: up to 50% travel and hybrid office presence.

Aufgaben

• Define experience principles, interaction architecture, and reusable patterns for AI-assisted and agentic products.
• Conduct workflow research and usability testing with diverse users, including people who use assistive technologies.
• Build high-fidelity prototypes and accessible production components for the product’s web, application, conversational, or multimodal surfaces.
• Translate user intent into interaction specifications for clarification, uncertainty, memory, personalization, permissions, and action boundaries.
• Make plans, progress, evidence, tool activity, costs, and outcomes legible without overwhelming users.
• Design controls for preview, approval, interruption, edit, undo, retry, escalation, and human takeover.
• Measure task completion, effort, correction burden, recovery, and trust calibration; partner with AI, platform, security, and evaluation specialists to improve the whole experience.

Kenntnisse

Human-AI interaction

Information design

Research judgment

Cross-functional collaboration

Ausbildung

Bachelor's degree in a relevant field

Tools

Semantic UI

WCAG

WAI-ARIA

Jobbeschreibung

EY in the United States is seeking a leader to design and own the interaction layer for AI-enabled products. You’ll shape how people understand, direct, and confidently collaborate with AI systems across product, engineering, security and research.

The Challenger program develops reusable tools and guardrails that support this work. You will translate insights into production-ready solutions and work across disciplines to deliver intuitive, trustworthy experiences while maintaining human