AI-Enabled Customer Engineer | Architect & Advisor

United States Digital Space LLC

United States

Hybrid

USD 202,000 - 278,000

Full time

4 days ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
Commuter benefits
401(k) Retirement Plan

Job summary

the company is seeking a Customer Engineer to drive technical go-to-market strategies, owning the relationship from discovery through adoption and expansion. You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce admin and focus on architecture and value.

Based in Los Angeles, you will partner with Account Executives to deliver architectures, onboarding, health monitoring, and quarterly business reviews, translating platform capabilities into measurable ROI for

Qualifications

  • Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
  • Strong technical breadth across web security, networking, cloud infra and enterprise architecture.
  • Proven track record in quota-carrying or revenue-aligned environments.

Responsibilities

  • Lead technical discovery, build bespoke architectures and demos across Security, Networking and Developer Platforms.
  • Oversee onboarding, technical health, risk and expansion strategy with Account Executives.
  • Drive quarterly business reviews translating platform capabilities into ROI for executives.
  • Act as trusted technical advisor throughout the customer lifecycle, from onboarding to renewal.

Skills

Customer-facing engineering
Web security
Networking
Cloud infrastructure
Enterprise architecture
Communication
Quota/carrying mindset
AI-augmented workflows

Tools

Python
JavaScript

Job description

the company is seeking a Customer Engineer to drive technical go-to-market strategies, owning the relationship from discovery through adoption and expansion. You will operate as a quota-carrying technologist, using AI-augmented workflows to reduce admin and focus on architecture and value.

Based in Los Angeles, you will partner with Account Executives to deliver architectures, onboarding, health monitoring, and quarterly business reviews, translating platform capabilities into measurable ROI for

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