AI-Driven SPM Solution Architect

salesforce.com, inc.; Wisconsin; On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce is seeking a Solution Architect for Sales Performance Management to design and lead end-to-end solutions across commissions, planning, territory, and enablement on the Salesforce platform. You will own the functional architecture, lead discovery workshops, and drive scalable, billable implementations for diverse customers.

You will collaborate with Senior Solution Architects, Technical Architects, and product teams to deliver on-time, within-scope engagements, while mentoring peers

Qualifications

• 8+ years of professional experience implementing, designing, or consulting on Sales Performance Management, Incentive Compensation Management (ICM), sales planning, or related sales technology solutions, including demonstrable solution architecture or lead functional design experience.
• Deep functional expertise across the SPM domain (compensation, planning, territory, and enablement) and a proven ability to design cross-product solutions on the Salesforce platform.
• Proven ability to translate business strategy and requirements into well-architected solutions, with strong analytical and business process design skills.
• Advanced ability to model complex incentive, compensation, and planning logic, both in formulaic or Excel form and within the platform.
• Solid understanding of data concepts (data modeling and data quality) sufficient to partner effectively with Technical Architects, without requiring a software development background.
• Executive-level oral and written communication skills, including the ability to conceptualize and communicate complex solution concepts to technical and non-technical audiences.
• Ability to scope, define, and manage work packages, and to support pre-sales qualification with solution validation.
• Experience mentoring or guiding less experienced team members.
• Based in the US or Canada and available to travel regionally depending on customer needs.
• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).

Responsibilities

• Lead discovery and design workshops, and architect and document the end-to-end functional solution across the SPM suite, identifying gaps between current and desired end states.
• Translate sales performance strategy and requirements into a well-architected solution that best leverages the Salesforce platform.
• Own the functional design and configuration leadership across the SPM suite, including Salesforce Maps, Sales Planning, Spiff, Sales Programs, and Enterprise Territory Management, spanning commission plans and statements, capacity, quota, and territory planning, territory models, mapping, and enablement.
• Apply Agentforce and AI-powered SPM capabilities, such as AI-assisted incentive plan design and performance insights, to accelerate delivery and help customers get more value from their SPM investment.
• Define the solution blueprint, best practices, and design standards, and provide oversight and governance of solution scope and quality.
• Partner with Technical Architects to align the functional design with integrations, data, and custom development.
• Serve as a solution escalation point for consultants, mentor others on the team, and champion best practices, reusable assets, and shared standards.
• Advise customers on their SPM operating model, adoption, and best practices.
• Contribute to proposals, staffing plans, and statements of work (SOWs), and support pre-sales activities such as discovery, solution demonstrations, deep dives, and proof-of-concept (POC) development with prospects.
• Liaise with Salesforce product teams to support customer implementations.
• Maintain a target billable utilization aligned to the role.

Skills

8+ years experience SPM/ICM

SPM domain expertise

Executive communication

Mentoring

Travel readiness (US/Canada)

Work package scoping

Education

Degree or equivalent relevant experience

Tools

Salesforce Maps

Sales Planning

Spiff

Enterprise Territory Management

Job description

Salesforce is seeking a Solution Architect for Sales Performance Management to design and lead end-to-end solutions across commissions, planning, territory, and enablement on the Salesforce platform. You will own the functional architecture, lead discovery workshops, and drive scalable, billable implementations for diverse customers.

You will collaborate with Senior Solution Architects, Technical Architects, and product teams to deliver on-time, within-scope engagements, while mentoring peers