AI-Driven Salesforce CRM Strategy Lead (Remote)

Prime Therapeutics; Jackson (MS); Remoto; USD 94.000 - 160.000; Tempo pieno

Descrizione del lavoro

Prime Therapeutics is seeking a Manager of Salesforce to lead strategy, administration, and modernization of the Salesforce platform from a remote location in the United States. You will drive a multi-year roadmap, oversee AI-enabled capabilities, and guide a high-performing team across sales, operations, and client-facing functions.

You will partner with senior leaders to balance budget, vendor negotiations, and architectural decisions while delivering measurable business value.

Competenze

• Bachelor's degree or equivalent in business or related field.
• 6+ years of CRM experience with at least 3 years in Salesforce.
• 1 year of leadership/people management.
• Eligibility to work in the United States without visa sponsorship.

Mansioni

• Develop and execute a multi-year Salesforce platform strategy and roadmap aligned with organizational priorities, business transformation objectives, and measurable business outcomes.
• Identify, prioritize, and implement Salesforce artificial intelligence capabilities that improve productivity, decision-making, customer experience, and self-service.
• Lead complex Salesforce initiatives and platform enhancements, including product configuration, pricing, quoting, guided selling, and self-service capabilities that drive business value and operational efficiency.
• Oversee the implementation and support of Salesforce ecosystem solutions such as Marketing Cloud, Experience Cloud, mobile applications, AI-enabled self-service platforms, and other AppExchange, SaaS, or sales technology solutions.
• Build and lead a high-performing Salesforce organization that delivers business value through strong talent development, accountability, innovation, process improvement, and disciplined execution of strategic initiatives and priorities.
• Oversee requirements gathering, solution design, testing, implementation, and ongoing platform maintenance to ensure Salesforce capabilities align with business objectives and deliver measurable value.
• Collaborate with technology and business teams to evaluate, prioritize, and support architectural and integration solutions across Salesforce and the broader technology ecosystem.
• Manage the Salesforce budget and coordinate vendor relationships and contract negotiations, assess build-versus-buy options, and maximize the business value of Salesforce and third-party technology investments.
• Provide executive-level updates that clearly communicate progress, business value, risks, dependencies, tradeoffs, and strategic recommendations.
• Perform other duties as assigned.

Conoscenze

Salesforce

CRM administration

Leadership

Stakeholder management

Strategic planning

Budget management

Formazione

Bachelor's degree in business or related field

Strumenti

Marketing Cloud

Experience Cloud

AppExchange

Descrizione del lavoro

Prime Therapeutics is seeking a Manager of Salesforce to lead strategy, administration, and modernization of the Salesforce platform from a remote location in the United States. You will drive a multi-year roadmap, oversee AI-enabled capabilities, and guide a high-performing team across sales, operations, and client-facing functions.

You will partner with senior leaders to balance budget, vendor negotiations, and architectural decisions while delivering measurable business value.