AI-Driven People Ops & Automation Lead

Coinbase, Inc.; Frankfort (KY); Remoto; USD 186.000 - 196.000; Tempo integral

Resumo da vaga

Coinbase is seeking an AI-forward leader in People Operations to redesign HR service delivery in an AI-enabled world. You will own design, execution, and continuous improvement of services, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize workflows and keep human oversight where needed.

You will build a scalable, data-driven function that uses generative AI responsibly, embedding automation to boost speed and quality while maintaining governance and executive

Qualificações

• 7+ years in People Operations or HR program management with cross-functional leadership.
• Proven track record embedding AI/automation into workflows at scale.
• Strong program management fundamentals: prioritization, governance, dependency management, executive communication.
• Experience partnering with HR technology teams on requirements and data quality for Workday, Jira.
• Data-driven thinker linking metrics to investments, risk and outcomes.
• Excellent communication and discretion with sensitive information.
• Responsible use of generative AI with human oversight.

Responsabilidades

• Lead with foresight using Jira, Workday, and service data to anticipate needs.
• Build and scale AI-powered service delivery enhancing knowledge management, case management, and employee lifecycles while preserving human judgment.
• Advise across the People function and partner with Centers of Excellence to ensure HR operates as a connected system.
• Translate cross-functional needs into process maps, requirements, success metrics, operating procedures, and launch plans.
• Lead and develop a team, using data and AI as daily decision-making tools.
• Drive measurable outcomes by tying investments to efficiency, cost, risk reduction and experience improvements.

Conhecimentos

People Operations

HR program management

Operations strategy

Process improvement

HR technology

Cross-functional leadership

AI & automation

Program management

Workday

Jira

Data-driven

Communication

Generative AI

Ferramentas

Workday

Jira

Descrição da vaga

Coinbase is seeking an AI-forward leader in People Operations to redesign HR service delivery in an AI-enabled world. You will own design, execution, and continuous improvement of services, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize workflows and keep human oversight where needed.

You will build a scalable, data-driven function that uses generative AI responsibly, embedding automation to boost speed and quality while maintaining governance and executive