Remote-First AI-Driven People Ops & Automation Leader

Coinbase, Inc.; Sacramento (CA); Hybrid; USD 186,000 - 196,000; Full time

Job summary

Coinbase, Inc. is seeking an AI-forward leader for People Operations to design, implement, and continually improve an AI-enabled HR service delivery model.

You’ll partner across IT, Payroll, HR M&A, and HR Business Partners to modernize how we work and deliver human-centered solutions at scale. The role emphasizes data-driven decision making, automation, and accountability with a focus on efficiency, risk reduction, and employee experience.

Qualifications

• 7+ years of experience in People Operations, HR program management, operations strategy, process improvement, HR technology, or a related field.
• Demonstrated track record of using AI and automation to redesign operational workflows at scale.
• Strong program management fundamentals: prioritization, governance, dependency management, exec. communication.
• Experience partnering with HR technology teams on Workday, Jira, or similar platforms.

Responsibilities

• Lead with foresight using data and signals to anticipate organizational needs and drive simplification, standardization, automation, or redesign.
• Build and scale AI-powered service delivery within HR, embedding AI and automation to improve speed and employee experience.
• Act as strategic advisor across People function and align HR processes as a connected system.
• Translate complex needs into process maps, requirements, metrics, procedures, and launch plans.
• Lead and develop a team, using data and AI as daily decision tools.
• Drive measurable outcomes by tying investments to efficiency, cost, risk, and employee experience.

Skills

People Operations

HR program management

Operations strategy

Process improvement

HR technology

Cross-functional leadership

Tools

Workday

Jira

Job description

Coinbase, Inc. is seeking an AI-forward leader for People Operations to design, implement, and continually improve an AI-enabled HR service delivery model.

You’ll partner across IT, Payroll, HR M&A, and HR Business Partners to modernize how we work and deliver human-centered solutions at scale. The role emphasizes data-driven decision making, automation, and accountability with a focus on efficiency, risk reduction, and employee experience.