Head of AI-Driven People Ops & Automation

Coinbase, Inc.; Cheyenne (WY); Hybrid; USD 186,000 - 196,000; Full time

Job summary

Coinbase, Inc. seeks an AI-forward leader to guide People Operations, focusing on systems, signals, and service delivery in an AI-enabled world.

You will oversee design and execution of scalable, human-centered HR solutions, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize how we work. The role emphasizes data-driven decision making, forecasting staffing needs, and embedding AI with appropriate human oversight to improve efficiency and employee experience across the

Qualifications

• 7+ years in People Operations, HR program management or related fields with cross-functional leadership.
• Experience using AI/automation to redesign workflows at scale.
• Strong program management fundamentals and governance.

Responsibilities

• Lead design and execution of AI-enabled HR service delivery.
• Partner with IT, Payroll, HR M&A, and HR Business Partners to modernize workflows.
• Translate complex needs into process maps, requirements, procedures, and launch plans.
• Develop and coach a team to use data and AI for daily decision making.
• Drive measurable outcomes in efficiency, cost, risk, and employee experience.

Skills

People Ops leadership

AI & automation

Program management

Workday/Jira knowledge

Data-driven thinking

Communication & discretion

Generative AI responsibly

Tools

Workday

Jira

Job description

Coinbase, Inc. seeks an AI-forward leader to guide People Operations, focusing on systems, signals, and service delivery in an AI-enabled world.

You will oversee design and execution of scalable, human-centered HR solutions, partnering with IT, Payroll, HR M&A, and HR Business Partners to modernize how we work. The role emphasizes data-driven decision making, forecasting staffing needs, and embedding AI with appropriate human oversight to improve efficiency and employee experience across the